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New Contributor
Posts: 2
Registered: ‎03-14-2018

Can't get Canon Office and Business MX922 to print or reset

[ Edited ]

My Canon Office and Business MX922 tells me to cancel a phantom print job but gives me no way to cancel it or do anything else. I can't navigate to the menu to do a hard reset because every time I push a button it signals a beep and tells me to cancel the mystery print job that I can't cancel. Please help. It's driving me nuts.

Esteemed Contributor
Posts: 3,376
Registered: ‎11-19-2017

Re: Can't get Canon Office and Business MX922 to print or reset

Windows?

 

Bounce the print spooler service. 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 2
Registered: ‎03-14-2018

Re: Can't get Canon Office and Business MX922 to print or reset

OSX

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