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New Contributor
Posts: 2
Registered: ‎08-20-2017

Can't connect new windows 10 computer to MX860 printer

I bought a new HP windows 10 printer that doesn't have a DVD drive so I can't load the software for my MX860 printer.

 

I can't connect it to my printer which is connected to my network by ethernet connection to the router. I am not using the wireless setup.

 

How can I connect it? I even tried to connect it using the IP address and it still doesn't print to it...

 

Any ideas?

VIP
Posts: 8,587
Registered: ‎11-13-2012

Re: Can't connect new windows 10 computer to MX860 printer

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx...

 

It it looks like there isn't a W10 driver. You could try downloading and installing the W8.1 driver. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 2
Registered: ‎08-20-2017

Re: Can't connect new windows 10 computer to MX860 printer

thanks... I was able to get the software on my new computer through a flash drive and went through custom setup and now I am able to print fine.

Occasional Contributor
Posts: 9
Registered: ‎07-07-2018

Re: Can't connect new windows 10 computer to MX860 printer

By default and I knew it before checking 32 bit drivers won't run on a 64 bit OS.  So skip those  (unless you are running a Virtual Box setup)  Which is how I was able to run the old O-------------- thermal printer before they stopped making kits for it.  Then I got the Canon thermal printers..  

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