Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎08-20-2017

Can't connect new windows 10 computer to MX860 printer

I bought a new HP windows 10 printer that doesn't have a DVD drive so I can't load the software for my MX860 printer.

 

I can't connect it to my printer which is connected to my network by ethernet connection to the router. I am not using the wireless setup.

 

How can I connect it? I even tried to connect it using the IP address and it still doesn't print to it...

 

Any ideas?

Highlighted
Honored Contributor
Posts: 6,583
Registered: ‎11-13-2012

Re: Can't connect new windows 10 computer to MX860 printer

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx...

 

It it looks like there isn't a W10 driver. You could try downloading and installing the W8.1 driver. 

John Hoffman
Conway, NH

1D X Mark III, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
Highlighted
New Contributor
Posts: 2
Registered: ‎08-20-2017

Re: Can't connect new windows 10 computer to MX860 printer

thanks... I was able to get the software on my new computer through a flash drive and went through custom setup and now I am able to print fine.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement