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Can't Install Print Driver - MX340

er4455
Apprentice

I have a MX340 and up until recently it was working great.  I just got a new laptop and am trying to install the printer, via WLAN. As it goes through the installation process, it will install the fax drivers, but won't install the print drivers.  I have also tried to directly connect the printer to my laptop and the same issue arises.  Installs fax driver, but doesn't install print driver.  I am running Windows 7-enterprise, 64-bit.  Any ideas?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi er4455,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Service is no longer available per the link you provided. Does that mean I just need to buy a new printer?
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