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Can not align Printer Cartridges

gsk8
Apprentice

Hello,
I recently installed new cartridges 240 and 241 in Pixma Mx472 printer.
It prints wavy print.
I have done Cartridge Print Alignment - Manually and System Driven - number of times without any avail
Could Bad Print Cartridge create misalignment?
By the way, I updated Firmware prior to installing Cartridges - Could that be 'cause of misalignment?

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi gsk8,

 

Based on your description of the issue that you are experiencing, it would appear as though the encoder/timing strip is dirty and would need to be cleaned.  To perform this, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:

 

https://support.usa.canon.com/kb/index?page=content&id=ART143651

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi gsk8,

 

Based on your description of the issue that you are experiencing, it would appear as though the encoder/timing strip is dirty and would need to be cleaned.  To perform this, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:

 

https://support.usa.canon.com/kb/index?page=content&id=ART143651

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thank You, Patrick!!
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