11-26-2014 03:24 AM
The printer will need to have both ink cartridges installed in order to scan, even if they are low or out of ink. You can disable the ink level detection function of the printer so that you can continue scanning until you are able to replace the ink cartridges. To do this, please press and hold down the STOP/RESET or RESUME/CANCEL button on the printer for at least 7 seconds, then release it. You will need to do this procedure for each ink cartridge that is low or out of ink. Once the ink cartridges are replaced with Canon genuine ink cartridges, the ink level detection function of the printer will be re-enabled.
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