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Moderator
Posts: 1,399
Registered: ‎10-25-2012

Re: Can I stop Photoshop from launching?

Hello! If you've followed the above steps, and you're still having issues, we recommend reaching out to support for help. If you're here in the USA, and your printer is a PIXMA MX490 or MX492, you still have the option for phone support by calling 1-800-OK-CANON (800-652-2666). Support is available from 8am to 8pm (ET). Our support team is right here in the USA, and support is free of charge.
Occasional Contributor
Posts: 8
Registered: ‎02-08-2019

Re: Can I stop Photoshop from launching?

I'll give that a try.

 

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Occasional Contributor
Posts: 8
Registered: ‎02-08-2019

Re: Can I stop Photoshop from launching?

I called Canon. They had me uninstall the MP driver, reboot, and reinstall the current MP driver from the support page.  Photoshop no longer launches. Thanks to all.

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