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New Contributor
Posts: 1
Registered: ‎10-10-2014

Can I buy parts for MG5420

[ Edited ]

My dad cut the ribbon in the frontleft where you would lift the cartrige replacement tray. he cut it because he thought it was a piece of taape. it has never even been turned on   or catriges installed. this is a common type of thing for him. SMH. If only he read the directions. thers pry marks and stuff where he thought the ribbon was holding it down while it was a piece of tape. This thing still retails fror like 240.00 bux and I would like to fix it if they sell the parts cheap enough

Thanks AJ

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Can I buy parts for MG5420

Hi ajc3579,


Depending on when the printer was purchased, it may still be covered under warranty; we ask that you please call or email us at one of the methods on the Contact Us page for further assistance.

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