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Frequent Contributor
Posts: 46
Registered: ‎09-01-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

[ Edited ]

I don't think it would make a difference, Canon is Canon, the biggest and the best, too bad it went to their head, they just say no and we have to take it. all we can do is take our business else where. Too bad, as I look around my home I see all the wonderful products made by Canon and now I'll have to find a replacement for them since I know now and for sure Canon isn't going to do one thing to help us.

 

May God bless us and forgive them

 

Jim

 

Frequent Contributor
Posts: 46
Registered: ‎09-01-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I think you have said what all of us are thinking, hit them where it hurts, $$$ when the share holders hear of this Canon will have to act, like it or not, this is the age of instant communications, news travels fast, bad news faster, don't give it, tell everyone, tell your Grandmother, shout it out for all to hear.

 

Listen Canon, on a clear cool night you will hear the hopeless cries of your customers pleading for help.

 

God bless all

 

Jim

Frequent Contributor
Posts: 46
Registered: ‎09-01-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I have been complaining since the beginning and never, not once, received help from Canon, they just flatly refuse to help.

 

God bless

 

Jim

Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Did you register the product on Canon's website! If so, that substitutes for the receipt!
Occasional Contributor
Posts: 8
Registered: ‎11-19-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I can not recall if i did or not, on most items i purchase i do that as soon as its out of box so maybe i did, as i get emails from canon from time to time and never purchased anything from there online store.

New Contributor
Posts: 1
Registered: ‎11-21-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

hello, i'm sorry to say I have to add myself to the surprisingly long list of unhappy Canon customers who have been affected by this U052 error issue, rendering my Canon MP540 printer absolutely useless, plus the wasted investment in ink cartridges.  My daughter is in the middle of her final school exams in the last year of her schooling and was distressed not to be able to do some vital printing when needed.  Hardly leaves a good impression of this brand for a young person who would be a potential customer for a lifetime, not to mention older folk such as her parents.  Any compensation or response, Canon?  Or do you think you can easily get new customers to replace all of these apparently now diehard anti-Canon consumers on this forum?

Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

So go to the website and check, already! Use email address as ID and "forgot password", if it applies. Login and see if printer was registered.

Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

http://www.canoninkjetprintersettlement.com/

 

Read and follow instructions.

 

Occasional Contributor
Posts: 8
Registered: ‎11-19-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

thanks did not think about that will try.

Frequent Contributor
Posts: 46
Registered: ‎09-01-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

[ Edited ]

@AmICannonFodder wrote:

hello, i'm sorry to say I have to add myself to the surprisingly long list of unhappy Canon customers who have been affected by this U052 error issue, rendering my Canon MP540 printer absolutely useless, plus the wasted investment in ink cartridges.  My daughter is in the middle of her final school exams in the last year of her schooling and was distressed not to be able to do some vital printing when needed.  Hardly leaves a good impression of this brand for a young person who would be a potential customer for a lifetime, not to mention older folk such as her parents.  Any compensation or response, Canon?  Or do you think you can easily get new customers to replace all of these apparently now diehard anti-Canon consumers on this forum?


 

 

I have been following this for months and I really think Canon regards us as disposable, they have more customers than they can serve properly, that's probably why they neglect their long time customers, I for one own quite a few of their products and have found them to be of very high quality,before this notorious incident I found Canon very hard to deal with, even getting help to use their products was near impossible.  The instructions with Canon products seem way to compuclated, it seems most are simply machine translations that don't apply in english.  One thing they do have is good, solid well made products giving the very best rendering of what ever we have, photos, scanning, printing, on and on, one thing they don't have is loyalty and customer service.  What you get is the very best you can buy, when it fails, you are on your own.  If Canon could blend the two together they would be one might powerful company, no one would look else where once they bought a Canon product, as for now we are forced to look else where simply out of good logic.

 

 

May God bless you and Canon

Who know, even Canon can change

 

Jim

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