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New Contributor
Posts: 1
Registered: ‎10-09-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Just as the previous 106 pages of people have described...same error here,  same troubleshooting experience here.  Now this class action lawsuit?....what a joke!  

Number one,  how do you propose we print out the claim form?? with our printers that dont work?

 

Number two, hope you all have your reciept from buying this junker,  I sure dont.  

 

Number 3...even if I did, I have already wasted more time on this issue than I care to and after typing this, I will consider it a lesson learned the hard way.  In the trash this thing will go.  Or should I jump through all the ridiculous hoops of filling out this and that, finding proof of purchase blah blah blah for what??   50 bucks???? or a $75 voucher to buy more canon garbage?  Nah I'll pass.  

 

Anyone want to buy a case of ink (cheap) for your new Canon that your going to buy with your voucher? 

 

Cut your losses and buy another brand.  BTW, stay away from Kodak too! 

New Contributor
Posts: 4
Registered: ‎09-10-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

 Sorry GuyNamedJoe.

As most Americans, you believe that America is Universal...

But only Studios are!

I repeat: No Canon customer service et no class action possible in New Caledonia!

Full stop

Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

@ taraboo: Did you register your printer on the Canon Website after you bought it? If so, purchase receipt not necessary for claim ...check website instructions again!
Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

[ Edited ]

@ fraivert: When I called the Sales Department here in North America and mentioned the lawsuit, they referred me to the settlement website. You may want to call the Customer Service Number out there and ask if they are doing anything for THEIR customers in view of the US Lawsuit Settlement. Otherwise it may take a separate Class Action in your area to motivate Canon. The printer issue is with ALL of the relevant Models! Someone or some group may have already started a similar suit.

New Contributor
Posts: 2
Registered: ‎10-19-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Has anything happened here?  I've got a MP960 that just came up with this error code and of course I'm stuck.  What's next?

New Contributor
Posts: 2
Registered: ‎10-19-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Did you get anywhere on this?  

Frequent Contributor
Posts: 35
Registered: ‎01-08-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I suggest you read the thread!

New Contributor
Posts: 1
Registered: ‎10-20-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Yup.  I was just torpedoed and sunk by U052.

 

Never again, Canon. Never again.

Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

If you registered your printer previously on the Canon Website, you don't need a receipt. Re, printing our the claim form: SERIOUSLY?You don't have a friend or relative who has a computer with a working printer? WOW! Lastly, you have a chance to pickup $50 from Canon to use ANYWAY and ANYWHERE you want! Not smart to take counsel from your anger!
Frequent Contributor
Posts: 29
Registered: ‎09-25-2015

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Yes! I processed my claim IAW Canon website instructions. Court must approve settlement before payments are released. Scheduled Court Date is December 14, 2015. I sent in my claim. Now it's just a matter of patience.
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