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Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Unless you get the mysterious offer of a replacement from Canon, (highly unlikely) yours is on its way to landfill.
Always hate to see corporate ripoffs by companies we used to trust.
Occasional Contributor
Posts: 5
Registered: ‎05-06-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I also tried sending an email to the following address: CanonForum@cits.canon.com

 

This is the reply I received:

Dear Canon Forum Community Member,

Please DO NOT REPLY to this email address, as it is only for out going email from the Canon Forum.

We are very eager to hear from you, but to ensure we receive your message go to the Canon Forum (www.forums.usa.canon.com).

We look forward to your visiting us often!

The Canon Forum

 

Looks like another standard and bogus reply Canon has drafted in response to the still unresolved mystery of the U052 Error Message. 

 

Chauk up another one, as myCanon MX712 in EUC (but inoperatable) is headed to the local computer recycling center. If anyone needs slightly used & new/unused but opened Ink Cartridges for a Series MX700 at a steal like price, look for my listing on e bay.  I am moving forward by installing my new Brother All-In-One Multifunction MFCJ879DW this afternoon.

 

Best of luck to all. Let me know if anyone starts the lawsuit, you can count me in. 

 

Occasional Contributor
Posts: 9
Registered: ‎04-18-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

The weird thing is that since my MP830 croaked, I keep waiting for my MG8120 to breathe it's last.  It still works fine even though the ink purge tray got stuck the other night.  At least that's an easy troubleshoot.

New Contributor
Posts: 4
Registered: ‎04-15-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I had held out hope that Canon would come through on this problem, but I have to finally admit that it isn't going to happen.  Although I did like my MP610, it's toast and I'll be looking at other brands, since I won't to go through this with another Canon printer.  And I'll make sure that anyone I speak with is aware of the problem with Canon printers.  I'll keep posted, though, and be ready to join if there are any developments on the class action front.

 

Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Yes, I think spreading the word by all means at our disposal to warn people about Canon's attitude toward its customers is the way to go. Social media sites, etc. Youtube, etc. I have started with expat British forums in France. I've started hearing about more and more instances of this fault locally.
Always hate to see corporate ripoffs by companies we used to trust.
New Contributor
Posts: 1
Registered: ‎05-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

MP600 same symptoms, I tried all suggestions. Canon please make this right.

Occasional Contributor
Posts: 6
Registered: ‎04-27-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

 Call me paranoid BUT.... isn't odd how so many different printers have the exact same issue??  Model number after model number, all hooked up to networks that can communicate with Canon USA.  Obviously, I had no idea if its even possible but frankly it's a money maker for Canon.  How many people have bought new printer heads?  How many people bought new printers?  Regardless, it's apparent that Canon doesnt not seem to care enough to help us.

New Contributor
Posts: 3
Registered: ‎05-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I’m giving up on my MX882 – I got the dreaded “U052 Wrong Printhead” error last weekend.  Thinking it was a bad printer cartridge (Canon) I bought a whole new set of cartridges.  Didn’t help. So I started scouring the web, and came across this forum with its suggestions which I have tried ALL OF THEM to no avail. So here I sit with basically a worthless printer that’s only about 2 years old and I have a brand new set of ink cartridges!

 

Was at Target last night looking and thinking maybe I should just go with cheapies (not Canon!) at half or less the price of a new good printer.  I could replace them every year with newer and newer models at the same cost in the long run.   Office Depot and best Buy have some that look worthwhile also (again, not Canon!).

 

Sad state of affairs….

New Contributor
Posts: 3
Registered: ‎05-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

[ Edited ]

Hey Flash23:  Did you get a new Brother All-In-One Multifunction?  If so, how's it working out so far?  Amazon has several Brother MFC's with good reviews and good prices.  I'm thinking of ordering one this weekend.

Thanks!

 

New Contributor
Posts: 2
Registered: ‎05-05-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

 

I'm still waiting for a private message from Canon offering to replace my MP610 printer. Anyone has counted how many got that offer?

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