06-16-2014 05:36 PM
06-16-2014 06:58 PM
But.. but.. but... Moderator "Steven" assured us that Canon is following this thread, loooking into the problem as we speak, and plans to have a solution soon! *eyeroll*
06-17-2014 03:25 AM
06-17-2014 04:25 AM
06-17-2014 03:32 PM
So, here I am, until yesterday a satisfied Canon user but now my MP560 has succumbed to the dreaded U052 print head error. I have done all that Canon tell me to do and still no joy. My printer is suddenly dead... I cannot understand how they can justify the cost of £65 for a replacement print head, and reading other posts it seems that a new one will not necessarily sort out the problem. All was working perfectly until the error showed. Now I have no printer functionality and desperately need it. I hope therefore i will also receive a PM from Canon offering me a replacement printer. I have a very sick daughter bedbound at home and need to print off doctors letters etc. Help me please, Canon...
06-17-2014 03:43 PM
06-17-2014 11:31 PM
Still I do not have P.M. !
My case of this error, it seems that two ink became empty on same time , then program went to print head error .
I checked Japanese web sites around way to fix this problem !
This error and waste ink pad full message are similar error according Japanese sites.
Already somebody mention this idea but I repeat here in case this could help your printer. My MX892 is not this way !
Get into Service/maintenance mode.
1. Press and hold RESET/STOP button
2. Press and hold POWER button.
3. Release RESET/STOP button
4. Release POWER button
5. Wait 5 secondSome LED yellow/red/gree/ blinking turned to other state
6. Prepare couple of printer papers, and press RESET/STOP button twice
Printer starts printing internal setted values.
7. Then press RESET/STOP four times, some LED turns green ? Then press POWER button once, this reset waste ink counter reset to zero.
If pressing button at 6 procedure beeps, this means your printer needs some other buttons combination.
You have to remind that resetting waste ink pad counter zero does not means real waste ink pad is not empty ! Clean or change waste ink pad !
Please also try to check youtube as "canon printer reset”.
For my MX892, hold STOP and POWER then pressing STOP four times get into some mode ? But then I lost !
Canon does not like to disclose these maintenance/service procedure to public. And canon U.S.A. does not have right to decide to disclose any info. They might be asking JAPAN and Japanese very slow slooooow decision may take forever !
Please understand this procedure is on your own risk please.
Hope some of people could solve problem !