Printer/Multifunction Support

[GuyNamedJoe]

GOOD GRIEF!!! It takes far less time to get the form and process the claim than it does to write all these bombastic posts!  Do the mature thing: TAKE ACTION! I'M PUTTING THIS ON HERE FOR THE LAST TIME:

Seeking Relief
To be eligible to obtain the relief described above, you must submit a completed Claim Form, with supporting documentation, on or before December 7, 2015. Claim Forms can be found at www.CanonInkjetPrinterSettlement.com, and can be submitted via that website, or by mail, facsimile or electronic mail. You can also obtain one by calling the Claims Administrator at 1-888-256-5633.

[jfs85635]

I tried all the recommended "fixes" but nothing worked. Just bought new ink cartridges a week before it quit! Went out and bought an HP. You can bet I will let people know of my experience it Canon doesn't make this right.

[MindintoMatter]

MG5220 and just got the U052 error. Printer was working great changed all the ink. Followed all the steps to try and fix and now printer is useless.

[dyanne]

I just got the same U052 Erro messge on my MG5220 Canon Printer. This really sucks

[Fromjim]

I believe that all the good honest people here simply seek the truth, Canon, a huge modern company with great wealth and expertise has to know the reason for U052 error message and they want and deserve to know the reason.  Not only that, they deserve a fix that can get these wonderful printers working again.  So once again I ask Canon to do the right thing, Please give the good and honest people access to a fix that will not only give us faith in Canon but give us the fine printer we paid for.

God bless

Jim

[Towboatman]

I got the Dreaded U052 error last month, after owning my MG 5320 printer a year and 1 month. I did not use it often only went through 3 sets of ink . I loved the printer but this is just wrong. Is there anyway to fix this without ordering a new printer head as they are almost as expensive as the printer was.

[Towboatman]

After reading over other post i guess i must buy a new printer, well Canon next time it will not be a Canon and i will not purchase another Canon product ever, and will inform family, friends, fellow workers and anyone i see looking at these printers when i am in the store my experience with them.

[jfs85635]

I filed the form but would still like to know if and when a fix might become available. I too have ink to sell if I can't use it! Be understanding of those who are new to the community and are having this problem. It took me a while to locate this thread and then figure out how to find the most current message. I wonder if Canon sent out information to registered users who pruchased one of the affected printers? If not that should have been one of the settlement requirements.

[GuyNamedJoe]

You can take a gamble and purchase a new print head from Canon with the settlement $$$ you get. The price is about $50.00.

The catch is that Tech Support does NOT guarantee that the replacement will fix it. There are some Youtube instruction videos on cleaning out the old Print Head. But that's no guarantee either.

[Towboatman]

I no longer have sales receipt for the claim form, which sucks not sure how else i can prove i bought a mg 5320 at wal mart, can not recall if i filled out warranty or not. Such a shame. Canon i am disapointed