01-04-2015 08:49 AM
Thanks for the reply.. such a shame i bought canon because I use their camaras and have always been delighted,
It seems, to me, to be a frimware problem not hardware so should be an easy fix if canon would take it seriously and stop sending out the clean and reset your print heads .. oh well i'll have t bite the bullet because i can't do without a working printer...
Doyou know if the suggested lawsuit came to anything?
01-04-2015 10:38 AM
01-04-2015 12:38 PM
I urge everyone on this thread who has a printer with this issue to add a "review" of the model printer you own, everywhere possible. For instance, Amazon, Best Buy, Staples, Office Max/Office Depot, etc.
If your model of printer is no longer being sold, then find the next generation of your model and do a "cautionary review" with language to this affect:
"I do not own this particular model, but do I own a previous model of the same line and it blah, blah, blah... you might want to look into this before purchasing this product. Also, here is a list of Canon printers that have reportedly ceased functioning due to the U052 error: MG5320, MG5350, MP520, MP530, MP600, MP610, MP830, MP860, MP960, MP990, MP970, , MX700, MX882, MX860, MX870, MX892."
Suggestion: be factual - merely tell your story -- leave your feelings out of it. They can't sue you for telling the truth. Also, be sure to include any information/stories you have about Canon's inaction in your case--again, TELL THE TRUTH.
01-08-2015 07:02 PM
GRRRR, I have the same problem, but having got that UO52 error several times, the printer has gone berserk with random error messages, and now it's just (not) printing blank pages.
I have an MP970 and it's been quite well behaved up until now.
But it's some (slight) consolation to see so many others with the same issue.
01-09-2015 03:57 AM
At least two class action lawsuits reported in the states. Perhaps Canon will do something? Not buying nor recommending any Canon product until 'something' is done by and at the expense of Canon
01-09-2015 06:31 AM
I haven't updated firmware, and to the best of my knowledge my printer is not connected to the internet (unless it connects automatically when it connects to my laptop) so I don't understand how I suddenly have the same problem as everybody else.
My printer is six years old.but it was expensive and I would have hoped it would have lasted, being what I thought was a reliable make
01-09-2015 09:08 AM
01-09-2015 09:39 AM
Yeh I do count myself lucky - ish.
Doubt I will be buying Canon again either, except I have a load of f-ing compatible cartridges which I bought in bulk. But then they probably won't fit other Canon printers anyway GRRRR
01-09-2015 11:47 AM
I have te same problem on Pixma MP610 model:error U052 Wrong Printhead.I buy another one [second hand] i switch printhead and it work but... only 1 page copy from scanner.After that same error.Reset printhead / ink cartridge do nothig...waste of time...an money.The problem is not from contacts .I printed the maximum 200 sheet af paper and 5-6 cd. My printer is six years old.but it was expensive and I would have hoped it would have lasted, being what I thought was a reliable make ..sorry for my poor english.I am from est Europe
01-09-2015 07:03 PM