10-21-2014 04:33 AM
10-24-2014 01:29 PM
Returned from a weeks holiday and tried to use printer MP640. UO52 code appeared. Followed all solutions with no success.
Will Canon pay for the repair? If not I`ll be buying a new printer of a different make. Sad, as always used Canon to date.
Disappointed to see this is a common problem but even more disappointed to see that apparently Canon won`t do anything about this.
10-25-2014 07:27 PM - edited 10-25-2014 08:21 PM
MP560 here. Same thing as everyone else.
Tried all the solutions and fixes. Bought new cartridges-$50 for nothing! Very frustrating.
Based on what I've read here, I am thinking that purchasing Canon products in the future is something I won't be doing.
1st Canon printer for me, and looks like the last!
Should have gone with an epson.
I'll be interested in seeing how Canon handles this.
10-25-2014 10:24 PM
10-27-2014 01:25 PM - edited 10-27-2014 01:28 PM
I have a pixma mp830 and about 10 months ago I got error message wrong print head. After doing everything that Canon showed to try, nothing worked. I purchased a new print head and it actually fixed the problem. The new printhead was very expensive and now here it is 10 months later and I am getting the same message. Wrong printhead!!! Sometimes it shows error message 5200. Tried everything nothing worked. I am hoping that maybe I will get the Private message to replace the printer. The sad part about it is I dont use it very much for the parts to be wearing out.
Very dissapointed with Canon at this point. They need to make it right to save their reputation.
They need to fix the firmware problem if that is what is causing it