10-19-2014 11:57 PM
Talking about the printer that is not affected because it is not connected to the internet. When my MG5320 gave the U052 error I reverted to my nine years old Pixma IP3000 printer that was working fine. I was using the printer with my XP drivers. When I migrated to Windows 7, the operating system installed a new driver from windows update, then I innocently dowloaded an "on top of" driver from Canon (canon web site says it installs on top of the windows update driver) and sudenlly my Pixma IP3000 printer stoped to print black, just prints on color. I tried to clean many times the printer head just to find that when cleaning it wastes black ink, but it prints nothing, not even a faded black. I think that driver I downloaded from Canon "programmed" the printer in some way to do that so I've been "forced" to go to a new printer.
I don't know why they do such horrible thing to us, loyalty fans. I have no printer and no scanner. I don't live in USA so it is very difficult to purchase a printer and return it if it is bad. So i have to carefully study what next printer should I choose. I've never did that with Canon. It always worked fine. They really don't care what a waste of resources they've caused. One hundred dollars is an annual salary in many countries. I prefer to give $100 to a charitable cause that to buy another Canon printer.
10-20-2014 12:51 AM
My Pixma 610 died earlier this year, but now that I think about it, the problem occurred immediately after I downloaded an updated driver. Not sure why I did it, just trying to make sure I was up to date. I managed to get it going a bit longer after I thoroughly cleaned the print head, but it lasted only a few days more and them became a doorstop when the U052 error message wouldn't go away. The last time I'll do an update without prompting or a problem occurs.
10-20-2014 11:29 AM
This is probably a coincidence. I didn't update the firmware [at least not knowingly] on my MP530 and it succumbed. Though, perhaps the firmware that it came with, was newer than the firmware in your Pixma 610 before you updated. If so, then it's possible this is a problem introduced in a "recent" firmware update, and perhaps a "fix' [or workaround] is to load the printer with an earlier version of the firmware. If one of you who are monitoring this thread, manage to test this, please let us all know.
10-20-2014 11:47 AM
10-20-2014 10:16 PM