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Occasional Contributor
Posts: 6
Registered: ‎10-09-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

How did you get them to replace your printer?

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Occasional Contributor
Posts: 7
Registered: ‎05-17-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

How did you make them exchange yours for free?

 

I got mine as a gift then literally no proof of purchase.

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New Contributor
Posts: 2
Registered: ‎06-06-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Talking about the printer that is not affected because it is not connected to the internet. When my MG5320 gave the U052 error I reverted to my nine years old Pixma IP3000 printer that was working fine. I was using the printer with my XP drivers. When I migrated to Windows 7, the operating system installed a new driver from windows update, then I innocently dowloaded an "on top of" driver from Canon  (canon web site says it installs on top of the windows update driver) and sudenlly my Pixma IP3000 printer stoped to print black, just prints on color. I tried to clean many times the printer head just to find that when cleaning it wastes black ink, but it prints nothing, not even a faded black. I think that driver I downloaded from Canon "programmed" the printer in some way to do that so I've been "forced" to go to a new printer.

 

I don't know why they do such horrible thing to us, loyalty fans. I have no printer and no scanner. I don't live in USA so it is very difficult to purchase a printer and return it if it is bad. So i have to carefully study what next printer should I choose. I've never did that with Canon. It always worked fine. They really don't care what a waste of resources they've caused. One hundred dollars is an annual salary in many countries. I prefer to give $100 to a charitable cause that to buy another Canon printer.

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New Contributor
Posts: 4
Registered: ‎04-15-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

My Pixma 610 died earlier this year, but now that I think about it, the problem occurred immediately after I downloaded an updated driver.  Not sure why I did it, just trying to make sure I was up to date.  I managed to get it going a bit longer after I thoroughly cleaned the print head, but it lasted only a few days more and them became a doorstop when the U052 error message wouldn't go away.  The last time I'll do an update without prompting or a problem occurs.

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Occasional Contributor
Posts: 21
Registered: ‎08-15-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

This is probably a coincidence.  I didn't update the firmware [at least not knowingly] on my MP530 and it succumbed.  Though, perhaps the firmware that it came with, was newer than the firmware in your Pixma 610 before you updated.  If so, then it's possible this is a problem introduced in a "recent" firmware update, and perhaps a "fix' [or workaround] is to load the printer with an earlier version of the firmware.  If one of you who are monitoring this thread, manage to test this, please let us all know. Smiley Wink

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Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

When my MP560 displayed the error there was no way to do anything further, including trying to change, remove, or update drivers or anything. Game over. A shame Canon deleted the photo of my printer with the sledgehammer in the middle.
Always hate to see corporate ripoffs by companies we used to trust.
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Occasional Contributor
Posts: 21
Registered: ‎08-15-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

"A shame Canon deleted the photo of my printer with the sledgehammer in the middle."

 

Would have liked to see that Smiley Wink

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New Contributor
Posts: 1
Registered: ‎10-20-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I have an MP560 and just received the dreaded U052 error.  Does anbody have a resolution.

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Frequent Contributor
Posts: 37
Registered: ‎09-21-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I guess someone got their post deleted. Got an email that someone posted in here and the link said I don't have sufficient privileges.... And no new post when I got here. lol.
I loved canon printers ever since Ive owned my first computer, it just burns me to no end that canon is screwing us. My first canon printer was a BJC-200 (or something like that). It was quickly upgraded.
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Occasional Contributor
Posts: 7
Registered: ‎05-17-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I wish I knew why Canon shoot himself in toes!

It really did not worth...

They could simply recall affected heads and everybody would be happy.

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