07-21-2014 04:28 AM
07-21-2014 10:13 PM - edited 07-22-2014 04:11 PM
Our Canon Pixma MP610 is fairly new, approaching two years- when the U0502 Error appeared. This error renders all functionality useless on the Pixma's all-in-one features. Ridiculous. The scanner had been good. The scanner was rendered useless by the printhead error. There's no sense to that! I can still print with my antique Epson 3000 but now I cannot scan anything, due to the error block. I'm not impressed by that blockade. Two years isn't very long for a quality printer to last... The really bad part is that $50 was just spent for a new set of original Canon replacement ink cartriges! After the new cartriges were inserted, the printer turned into a brick, due to the U052 Error. All steps were followed to remove/ replace the print head...to no avail. I'm a member of the bad Canon movement. Bad investment! Just bought Nikon camera and lenses...don't trust the Canon brand anymore.
07-22-2014 06:29 AM
Maybe it would be a good idea to make a page on social media (facebook, twitter, etc...) for a ban on canon printers. My printers suffer the same problem( two pieces). So wy not unite all the unhappy pixma users, and share and like.
07-22-2014 08:05 AM
07-22-2014 09:39 AM
I have the same problem. My MP620 gave me the error message B200 last week. I replaced the printhead after cleaning the orginal one didn't work. Now I am getting the U052 message with the new printhead telling me the type of printhead is incorrect. It's the correct part.
When I contacted Canon for help, they told me,"The B200 error indicates the failure of one or more internal components, and in this case it was something beyond the print head itself that was causing this error. Regrettably, due to the sensitive nature of the print head, it is not returnable." Fortunately I didn't buy the printhead from Canon, and I am able to return it to the store for a refund. Otherwise, thanks to Canon, I would be out the cost of the printhead and a new printer sine they told me I am eligible for the Canon Loyalty Program and can purchase a new printer at a "discounted" price.
I feel as though this is just a money maker for Canon. Tell customers their printer should be replaced with a loyalty program and make them pay a nice for a portion of a new one. Printers should last more than a couple years, especially when they aren't used much and are well maintained.
Unfortuantely, this happened a couple years ago with an HP printer, and they offered the same "solution". These companies are selling poor quality products, and hoping to gain finacially as we need to purchase new ones. How is this good for consumers and the environment?
07-22-2014 11:39 PM
Cannon MG5220 Stopped printing out of the blue with error U052. Tried resetting cartridges and print head. Tried cleaning print head, unplugged printer etc. all to no avail. Have not talked yet to customer service.
Not excited at buying new printhead and/or cartridges and not resolving the issue.
07-23-2014 03:58 PM
Good news! I had this problem for an mp560 and it wouldn't print. I tried cleaning it and everything Canon recommended, but nothing worked. So I ordered another printer. Before I installed the new printer (I have a backup printer I was using) I kept turning on the printer when I turned on my computer. After 3-4 weeks, one day the printer came up without an error message. Some days it did, on others it didn't. Then it started to work every day and has continued to work for the past several months. Glad I didn't rush to trash it!
07-23-2014 04:49 PM
07-24-2014 09:31 AM
I have also dumped Canon and purchased a Brother. Their ink cartiridges are considerable less money, and I am all too happy to relieve Canon from my revenue. The further I look into this, the more people I find who have this ridiculous error on an ortherwise good printer.