07-31-2019 03:22 PM
I have tried to reset using the stop and power buttons--nothing. When i turn on the switch, it is green for one second and then unblinking orange. The LCD is not turning on and the USB connect to computer gives a message that printer is offline.
I have just changed the cartridges with genuine replacements. Please help me turn the printer on. thank you
08-01-2019 02:51 PM
Try unplugging the power from the unit for about a half hour. Then plug the power back in and turn the unit on to see if the error clears and the display appears normally.
If the issue persists, please check your local listings for any repair shops that might be able to repair or examine the unit.