CANON G4010 ERROR B204

[mecaangela23]

I cant print because of this error. At first, I thought it was just because I dont have enoung ink. But i just bought ink from the store and refilled it and still isnt working. Still sayas I should unplug my printer and that there's ERROR B204

Please help! 😞

[shadowsports]

Greetings,

Have you researched the issue?  B204 means the printer is not cummunicating with the printhead.  There is no magic fix for this.

This is recommended:

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/G4010%20series/EN/ERR/B204.html

If this doesn't resolve the printer will require service or replacement.  

[Patrick]

Hi mecaandela23,

Your PIXMA G4010 has a one year warranty.  If you purchased your G4010 less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain youir service options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your G4010 was purchased greater than a year ago, it is out of warranty.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.