Brand new Pixma MG 7720- It prints fine but my Mac does not detect the scanner.

[c2svellinger]

I set up the scanner with my Dropbox acct and it scanned successfully. My Mac however, does not detect the scanner and it's infuriating. I've uninstalled and reinstalled twice, restarted my computer, and still nothing.

[Patrick]

Hi c2svellinger,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.