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Posts: 1
Registered: ‎07-06-2014

Brand new MF8210CN multi-fn laser printer networking problems



I just bought a Canon MF8210cn about a week ago, but I've been having major issues trying to set it up in my home network.


This is how my printer is set up:

My printer is connected via a powerline ethernet adapter to my router.

When I use the PING command on my printer it is able to receive signals from my main PC's IP address, so I assume that my network is working fine. 



I installed MF Toolbox on my Windows 7 x64 OS, along with the drivers on your Canon support page here:


I have also updated the printer firmware via USB connection. 


What I can do properly with the printer so far

I am able to print without any problems from my PC. 

Interestingly, I can also do a remote scan from my PC's MF Toolbox application.


The problem

I am unable to scan from my printer to my computer (i.e. pressing the scan button commands on my printer) Everytime I try, this error comes up:


"MF Toolbox that is supported by the scanner you are using may not be installed on your computer. Install the appropriate MF Toolbox, and then perform the operation again."


I have been looking all over the internet for a solution, but to no avail.


I'm just wondering if this is an issue with my printer, or do I have to use an older version of MF Toolbox? 


A prompt reply will be much appreciated. Thank you! 

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