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New Contributor
Posts: 1
Registered: ‎07-17-2017

Blurred text



I've developed a problem with my Canon PIXMA MG2550S (and my old one, MG2450). Since the latest major Windows 10 update, I have been getting blurred text. It is really noticeable in PayPal emails, to the point you can't actually read it. I can't show you one of those (as it has peoples personal details in), but here is a scan of a print test:


2017-07-17 at 09-19-04.jpg



I have:


1) Tried another cartridge, in case that was it

2) Even bought a new MG2550S, in case it was my MG2450 that had the problem)

3) Done head alignments, test pages, etc


All of this doesn't help. This just seems to have stemmed from the last major Windows 10 update, where it uninstalled the drivers for some reason. I got it all going again by re-installing the drivers, but have had this issue ever since. 


Does anyone have any ideas?  It's so frustrating!





Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: Blurred text

Hi your adds,


Many print quality issue can be resolved by cleaning the encoder (timing) strip.  I have included full instructions for cleaning the encoder HERE.


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