Canon Community Canon Community
 


Reply
Highlighted
Occasional Contributor
Posts: 5
Registered: ‎12-24-2017
Accepted Solution

Blurred Copies MX922 - Set High Quality Only- Printing From Computer is OK

Using the MX922 as a COPIER-

When MX922 is driven by Computer the output always is NOT BLURRED.

COPYING a B&W TEXT SOURCE that is clear and of good contrast, yields output on plain paper that is BLURRED.

 

THIS only happens when MX922 is set to HIGH QUALITY. 

 

When MX922 is set to "STANDARD" output text is NOT Blurred.

When MX922 is set to "FAST" output text is NOT Blurred.

 

This little table might be helpful.

 

SETTING               SOURCE TEXT           OUTPUT SPECIFIED         RESULT BLURRED?

Standard .                B&W .                         B&W                                         NO

High                         B&W .                         B&W                                         YES

Standard .                Color                           Color .                                      NO

High                         B&W .                         Color .                                       YES

Fast                          B&W                           B&W.                                        NO

Fast .                        B&W .                         Color .                                      NO

High                         Color .                         B&W                                        YES

High .                       Color .                         Color .                                      NO                      

 

Highlighted
Product Expert
Posts: 1,065
Registered: ‎11-19-2018

Re: Blurred Copies MX922 - Set High Quality Only- Printing From Computer is OK

Hi vienna01,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

Highlighted
Occasional Contributor
Posts: 5
Registered: ‎12-24-2017

Re: Blurred Copies MX922 - Set High Quality Only- Printing From Computer is OK

Thanks for the offer. I'll just use standard for copies it's good enough for the few copies I need.

I don't need to spend the additional time troubleshooting it or waste your time either.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement