Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎01-06-2018

Black colour not printing

I have MG6450. 


I purchased a black and yellow cartridge, because it said they were empty. 


I try to print a black and white picture, but nothing is printed. If I try the nozzle test the BK prints as a grey field.


I think the PGBK might be empty. But a black and white picture could still be printed right?


I also trying all of the cleaning available on the printer.


I tore off all the orange tape.


best regards, Borut

Posts: 2,103
Registered: ‎07-08-2013

Re: Black colour not printing

Hi, Borut!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement