Bi Directional

[Borderboy]

I have a MG5750 operating on Windows 10

When I print i get the following message:-

" cannot communicate with the printer. Turn Enable bi-dirctional support on in the printer's properties dialog box"

The item still prints without me doing this.

i then go and enable the bidirectional support and it solves the problem.    however if i then shut down the laptop, the next time I restart and do some printing i get the same problem.    The Printer settings dont seem to hold the setting

What am I doing wrong.

[Patrick]

Hi Borderboy,

Please try reinstalling the printer driver of your PIXMA MG5720.  If you need assistance with this, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[Borderboy]

Reloaded  Still get the problem

[Michael]

Hello.

If the issue persists, please contact our support group using the link provided in our previous response.