02-19-2021 10:22 PM
I have had an MG7720 printer for a while now and havebeen pleaased witnh it.
2 issues have developed recently.
I a,m using it witgh a Macbook Air, O/S 10.13.6
Printer Proxy is 13.6.1
Issue 1) Now, faiurly frequently I get asked if I want to install the printer software (already installed on this Mac). Why?
Issue 2) More recently, the printer will ONLy print one-sided, EVEN if 2-sided printing is selected in thepreferences. Is there a plist or omethgig similsr which has become corrupted? Upuntil a couple of weeks ago 2-sided printing worked perfectly. THat saved me paper :-)
I have tried deleting all printers on the computer and let it install the drivers hgain - no chnge in either issue.
Thanks in advance. Mike H.
02-23-2021 02:45 PM
When you re-add the printer, are you selecting "Bonjour Multifunciton" or are you selecting the "IJ Network" listing in the Add window?