03-25-2017 02:45 PM
I have a power shot SX20 that has developed verticle lines in the photo in landscape and horizontal in portrait that are in the same place on every shot. Shown about 1/3 of the picture from the right. Any thoughts?
03-25-2017 03:42 PM
We see it, cheryl0801!
If it's in every photo you take, in the exact same spot, you'll want to have the camera looked at by our Factory Service Center.
You can get the process started online at http://Canon.us/xe47
If you have questions about the process, our US-based PowerShot Technical Support Team is available by phone Monday - Friday from 10am to 10pm (ET) at 1-800-OK-CANON (800-652-2666) or 24x7 at http://Canon.us/EmailCF
04-01-2017 05:42 PM - edited 04-01-2017 05:42 PM
I see the line as well. Is this just showing up on the rear screen, or in the photo itself? Or is this from a printed copy? I had similar lines on the photos that I printed out and it turned out to be the printhead on my printer that needed replacement.
04-02-2017 12:47 PM