04-06-2014 06:03 PM - edited 04-06-2014 06:45 PM
went to download pix from camera this time computer says does not detect camera. tried updating canon utilities my usb ports are working is threre a fix-a1100is camera and I havw vista on my computer
04-06-2014 06:22 PM
So that the Community can help you better, we will need to know exactly which camera model you have, and the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!