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New Contributor
Posts: 1
Registered: ‎04-06-2014

suddenly my computer will not allow download of pix from camera.

[ Edited ]

went to download pix from camera  this time computer says does not detect camera. tried updating canon utilities my usb ports are working  is threre a fix-a1100is camera   and I havw vista on my computer

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Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: suddenly my computer will not allow download of pix from camera.

Hi!

So that the Community can help you better, we will need to know exactly which camera model you have, and the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

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