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New Contributor
Posts: 2
Registered: ‎01-24-2016
Accepted Solution

"Device not found" when sending photos to computer



I'm trying to upload pictures from my PowerShot SX600 HS to my Mac. I pressed the wi-fi button on the camera and then the laptop icon and then “Add a device…” It tells me it's using the correct wi-fi network as the access point. Then it says “Searching” and shows a spinning wheel for a couple minutes, and finally says “Device not found."


I've tried resettting the wi-fi settings on the camera and re-entering the device nickname and wi-fi network password, but I still hit the same wall. Please help.




New Contributor
Posts: 2
Registered: ‎01-24-2016

Re: "Device not found" when sending photos to computer

I called tech support and they said Canon software does not yet support wi-fi uploading for Mac OS 10.11 (El Capitan). (Even though 10.11 has been out for four months.) Fortunately the card reader works.

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