Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎01-24-2016
Accepted Solution

"Device not found" when sending photos to computer

Hi,

 

I'm trying to upload pictures from my PowerShot SX600 HS to my Mac. I pressed the wi-fi button on the camera and then the laptop icon and then “Add a device…” It tells me it's using the correct wi-fi network as the access point. Then it says “Searching” and shows a spinning wheel for a couple minutes, and finally says “Device not found."

 

I've tried resettting the wi-fi settings on the camera and re-entering the device nickname and wi-fi network password, but I still hit the same wall. Please help.

 

Thanks,

Matt

Highlighted
New Contributor
Posts: 2
Registered: ‎01-24-2016

Re: "Device not found" when sending photos to computer

I called tech support and they said Canon software does not yet support wi-fi uploading for Mac OS 10.11 (El Capitan). (Even though 10.11 has been out for four months.) Fortunately the card reader works.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement