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New Contributor
Posts: 1
Registered: ‎09-12-2015

powershot sx710hs and samsung s5 camera connect issue

I just bought a Powershot SX710HS and having major issue trying to connect to my Samsung S5. My NFC is turned on for the phone. I have the latest Camera Connect installed on thenSamsung S5. When I touched the camera and the phone together I get pass the Find Network, Connect to Network, and it stops at Comnect to the Camera for a long time and then it says 'Cannot connect to the Camera and Check the Camera Settings.' Please assist me in setting up. Thanks.
Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: powershot sx710hs and samsung s5 camera connect issue

Hi Aplhome, For assistance with this, please contact our Technical Support Team. For contact options, please visit this page: http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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