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New Contributor
Posts: 2
Registered: ‎12-26-2012

cannon Powershot S3 IS...lense error

Need help! I have a Powershot S3 IS and it says lens error and will not start...tell me to restart camera... i do and i still get the same error...help!

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Respected Contributor
Posts: 1,005
Registered: ‎10-23-2012

Re: cannon Powershot S3 IS...lense error

Cathyp,

 

Please remove the batteries from the camera for a few minutes, then try them in the camera again.  If the error still displays when you power the camera on, the camera will need to be serviced.

 

To start your repair process, you'll need to complete a Repair Request on our website.

 

If the camera is more than a year old, you may participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The unit offered through this program carries a 90 day warranty.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided. 

 

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

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Highlighted
New Contributor
Posts: 1
Registered: ‎09-22-2014

Re: cannon Powershot S3 IS...lense error

Hi, there is an eBay seller that fix Canon S2, S3, S5 and other SX models with lens error.

here is the link in case you need:  http://www.ebay.com/itm/141334025954

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