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New Contributor
Posts: 3
Registered: ‎12-04-2014

authentication code:

can you give me the authentication code for  my digital powershot canon elph 340HS?

thank you.

Frequent Contributor
Posts: 113
Registered: ‎08-28-2014

Re: authentication code:

Hello Mariljre4720!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know where you are receiving a request for an authentication code from. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).


New Contributor
Posts: 3
Registered: ‎12-04-2014

Re: authentication code:

Yes, i tried to link my camera to canon image gateway, logged in to image gateway

and followed the procedures but on my camera digital power shot elph 340HS it won't

show the authentication code as it tells me. Would you please give me the authentication code

so i could enter it in step 9 on my computer which tells me to enter the code. I would appreciate

if you could help me with this situation because i had been cracking my head for 3 days now.


Thank you very much




Honored Contributor
Posts: 5,753
Registered: ‎11-13-2012

Re: authentication code:

The code is sent by Gateway to your camera. Are you sure that when you followed each of the steps you got the indicated response. Sounds like your camera did not connect to the Internet, or if it did connect, the connection to Gateway didn't occur.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 2
Registered: ‎09-01-2016

Re: authentication code:

I just got my powershot Sx420 IS .I just got it setup to Facebook and gateway.It says to get authentication number from camara.It did not get one.Iim on Facebook and gate way the icon looks lik a loud says to get on the number.Please help me 

Product Expert
Product Expert
Posts: 871
Registered: ‎10-17-2012

Re: authentication code:

Hello Arlo1963, 

We recommend trying to access the web site with a different browser.  In addition, please clear out the browser's cache and temporary files before retrying.  

In addition to the above, another thing you might try is to reboot your machine if the issues persist before trying to access. Ensure any machine you're using, if possible, is logged in as administrator.  

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎11-07-2018

Re: authentication code:SX610HS

Where do I find the authentication code for an SX610HS

Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: authentication code:SX610HS

[ Edited ]

Hi Frank4,


Thanks for your post.


For information on the registration of web services and a description (and image) of the authentication code, please click here.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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