10-13-2018 05:37 PM
Solved! Go to Solution.
10-14-2018 06:18 PM
Is the battery fully charged? New cameras fresh out of the box need a battery recharge.
10-14-2018 06:33 PM
It must have some kind of warranty Id talk to the people you bought it from. If not or that's not possible I would try a new Canon brand battery although this is the first time I've ever seen/heard a problem like this. I've used knock-off brand batteries with no problems ever for a long time just not on your model camera