07-04-2020 02:39 PM
07-05-2020 02:08 AM
Hi Alpinewonders,
Thanks for checking in with us!
In your system tray, try closing out of any image-related programs. It might also help to try different USB ports on your computer since some can be stronger than others.
If problems persist, please elaborate on your setup and answer the questions below:
07-07-2020 02:30 PM
07-07-2020 02:31 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.