04-28-2017 01:10 PM
My A590 has been chugging along sequentially generating image numbers in the DCIM folder on the CF card, e.g., IMG_5254 is in 252CANON. When I hit 5300 I would create a new folder on the CF card and move any images >5300 to 253CANON and any new images would be added to that folder.
I never 'understood' how it all worked. Recently I found that the camera had decided to create a folder 500CANON. When it had 100 images I believe I created 501CANON. I copied and deleted the images in these folders and moved them to 252CANON, etc.
Now I suddenly find that this process is finding dupicate images that are duplicate only in name but not in content. Perhaps it was at the end of a long day and I was on 'autopilot' but the images seem to be out of sequence by 5 images.
I don't want to 'dig a deeper hole' and make the problem more difficult to solve. I get the sense that the problem probably lies in a recent CTG file. I gather that they keep track of image numbers, linking them to content.
Here is where I am at now?
What should I do next?
Solved! Go to Solution.
04-29-2017 07:43 PM
Thanks for posting.
"CTG" files aren't image files, but are files that help your camera and Canon software keep track of the images. If removed from your camera's SD card, the camera may not be able to locate images.
With regard to folder creation, your camera will automatically create a new folder when a maximum of 2000 images have been stored in one. It can also be set to create a folder daily or monthly. For more on this feature, please take a look at "Setting the Day or Time for Automatic Folder Creation", which is on page 145 in the PowerShot A590 IS Camera User Guide.
04-30-2017 12:29 AM
Thanks for replying.
I am still confused as to how the SD card can have two images on it with the same Canon generated number, stored in different folders.
I have the image portions of the above image in a Word document with the EXIF information for each image in two columns under the image.
Would it help to provide this information, too. I don't want to clutter the post and I also don't see how to attach a Word document. I could simply copy and paste the information as text in the post if it would help.
04-30-2017 04:04 PM
If those photos were really taken at two different dates that is fine. The folder numbering start with ...5254...
Try again taking photo today and see if the numbering starts with...5254.
Sd card creates folder number according to shot date.
05-02-2017 04:01 PM
Thanks for trying, but this is not the case. More recent photos have been assigned sequential numbers.
Perhaps I am fortunate. RIght at the 'trouble point' with these photos I was having problems with an Apple watch my son gave to me. I took several hand-held photos and they were too blurred for my taste. I set the camera up on my tripod and used the self timer and finally got a suitable photograph.
Will the Canon A590 software allow me to rename files in the DCIM folder? If so, I believe I can 'simply' replace some of the useless watch photos with ones that I like and move forward.
Has anyone had experience with this approach?
05-02-2017 05:43 PM
For assistance with this, I recommend contacting our Technical Support Department. For contact options, please use this link: http://Canon.us/ContactCF
05-06-2017 02:11 PM
05-07-2017 12:58 AM
It took 2 calls. The first tech asked me to connect the camera to a USB port and I did not have the proper cable right at hand. both techs I spoke with were easy to understand and seemed confident and 'well informed.' Unfortunately they led me to download Canon software I did not need that copied all the images on my SD card into separate folders, one for each date the camera was used and placed them in Microsoft's Pictures folder.
They did not solve my problem. I eventually did.
Now all I need to do is find the new file structure and the software and delete them all.
We can calll my problem solved. To say that the previous post solved the problem would be gross a overstatement.
I learned that I need to be more careful before following instructions from Tech Support, perhaps asking questions about what I'm being asked to do and why.