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New Contributor
Posts: 3
Registered: ‎04-12-2019
Accepted Solution

SX60 DATE/TIME BATTERY

Hi

 

I have followed instructions for date/time settings and about the 3 weeks backup time/4 hours charging time.

Still, the date/time settings are reset every time the camera battery is taken out.

 

Is there a way to replace the date/time battery

 

Thanks

Assaf

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Respected Contributor
Posts: 1,298
Registered: ‎03-01-2014

Re: SX60 DATE/TIME BATTERY

You did the correct things, it looks like your camera might have a problem. Did you set the time in your Home time zone and not the World time zone? The date-time battery is not replaceable by the user. How old is your camera? Can you return it for an exchange? The SX60 is a good camera. At the very least register your camera with Canon and call them but you did do all the right things to charge the date-time battery.

New Contributor
Posts: 3
Registered: ‎04-12-2019

Re: SX60 DATE/TIME BATTERY

Hi John thanks for commenting.

the camera is about one year old. Im pretty sure I registered it but ill check again.

as for the time zone, unfortunately I couldn't find my time zone on the list so I chose Cairo Smiley Happy

so if the battery is not replaceable by the user, what other option are available?
Respected Contributor
Posts: 1,298
Registered: ‎03-01-2014

Re: SX60 DATE/TIME BATTERY

Hi, and you are welcome! As long as you have a time set it should not matter. I would try giving Canon a call, perhaps your camera is still under warranty. The only option is a repair and I am not sure if the battery is part of a circuit board so the whole board has to get replaced and not just the battery. At some point, Canon moved away from user replaceable batteries for the date and time. So basically your only option is a repair at this point, hopefully under warranty.

New Contributor
Posts: 3
Registered: ‎04-12-2019

Re: SX60 DATE/TIME BATTERY

thanks
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