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New Contributor
Posts: 1
Registered: ‎12-05-2012

SX40 HS with Lens error message

SX40 HS has this message when I turn on the camera:  Lens error  Will shut down automatically  Restart camera  

Any help on getting the camera to work?


Super Contributor
Posts: 280
Registered: ‎11-12-2012

Re: SX40 HS with Lens error message

Here's what Mike, Canon's product expert in this forum, has recommended previously:


@Mike wrote:


Try removing the batteries from the camera and letting the camera sit without batteries for a few minutes.  Then, install fresh batteries and power the camera on.  If you still receive the same error message, the camera is going to require service.


To start your repair process, you'll need to complete a Repair Request on our website.


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