05-14-2013 01:39 PM
I have the same issue-I have made sure to NOT have GPS and WiFI on when checking the poor battery life- and it is still there.
I called Canon and asked them if they were working on a fix for the problem and they indicated that they were NOT AWARE of any complaints - and WERE NOT- working to fix ANY ISSUES- so I too am trying to decide if I want to return it before my limit is up- I love the picture quality and the range. Should I return it??
05-14-2013 03:08 PM
Performance Update: Battery life still shows as 100% but zooming while video recording triggers the low battery indicator light. I power it off, turn it back on and full bars show. No red light during video until I zoom.
05-14-2013 08:25 PM - edited 05-14-2013 08:26 PM
I agree and so far they haven't been willing to admit that there's an issue. I can't recall having such negative customer service experience in quite awhile. Very disappointing so far.
One tech support person actually told me that there was no issue even if all of us have the problem with our cameras. There have to be lots more complaints than just all of us. It seems to me that even one person with an issue should be enough to offer a solution.
My replacement is arriving tomorrow so we'll see if it has the same issue.
05-14-2013 09:13 PM