05-07-2013 10:21 AM
I spoke with the techniques of canon representation of the company in Czech Republic. He knew nothing about this problem and the only advice to them was: put it in for service ! After three days of use in service ! Mockery.
05-07-2013 01:19 PM
I have the same battery problem. (Problem #2 of factory guy.)
It only happens while shooting video: the battery icon goes to red and flashes, thus indicating low battery. It shoots the movie anyway. I turn the camera off and on, and the battery icon shows "full charge".
So: I can still shoot movies, it's just irritating having that red battery light flashing all the time.
I ordered an off-brand battery and the same thing happens.
I called Canon support, and they had never heard of this.
I tried to run down this battery by taking stills. I snapped about 800 photos and more movies before it finally, truly ran the battery down.
05-08-2013 11:36 PM
05-09-2013 11:53 AM
So what do i do now???
MySX270HS, which was experencing the 'red battery flashing' problem was less than 1 week old. I telephoned Canon UK. They told me they did not know about such a problem with this camera!!! And advised that I return it to my supplier (Amazon). This is did - have now received the replacement camera - It has exactly the same problem.
So what do I do now?
Contact Canon again? (Seems a little pointless).
Get another replacement (which will no doubt have the same problem).
Get it replaced with an entirely different camera? If so which model?
Live with a 'flashing red battery icon'?
Not happy with Canon.
05-09-2013 06:51 PM
Somebody needs to be willing to send their maifunctioning camera into Canon for repair. They won't know what to do to repair the issue until that happens.
Unfortunately noone has done that yet.
05-10-2013 08:23 AM
Really not happy about sending a day old camera back to Canon for repair/investigation and Canon Helpdesk could offer no real solution.
However problem is now solved: My (2nd) Canon SX270HS has now been returned to Amazon and is being replaced with a Panasonic.
05-10-2013 09:31 AM - edited 05-10-2013 09:33 AM
05-10-2013 09:40 AM
After a lot of looking around I have gone for a Panasonic TZ35. Seems to have pretty good reviews. (I didn't need WiFi etc).
Quite fancied an Olympus SH-50 but they are still only available for pre order in the uk (with no firm idea of when available) and I need a camera for a planned holiday.