05-10-2013 10:17 AM
Today I traded this camera in the store for another of the same type. Unfortunately, failure is of course yet again. I think it's a problem all sx280hs. I'll wait for the opinion of Canon. I still believe that it is a decent Japanese company. I'm still 14 days left for a refund.
Note : When returning the camera in the store I wanted to show the problem. As purposely everything worked OK !
05-10-2013 03:36 PM
"Note : When returning the camera in the store I wanted to show the problem. As purposely everything worked OK !"
I can always get my SX280 to show the flashing red battery icon problem if I use the zoom while taking a movie.
05-10-2013 07:20 PM
It is obviously a problem since everyone has the issue. Most of us will not hang around until a fix comes. By that time, it will be too late to return the camera. Unless a fix is forthcoming within a couple days back it goes to amazon and I will purchase a Panasonic sz30. This is an obvious flaw that should have been caught in product testing.
05-10-2013 10:08 PM
I almost didn't believe this thread since IT'S CANON!! I bought the camera as a Mother's day gift for my wife so she can share the beautiful moments of our six month old baby with our family and friends. After reading dozens of reviews about the battery life, I decided to confirm for myself the issue.
Out of the box the battery lasted 10 minutes in shooting mode (GPS & Wifi off), which I expected since I had not charge it. Once the battery was fully drained, I charged it overnight and there was a 100% increase in battery life! (This is sarcasm in case you didn't catch it)
After owning and recommending several Canon EOS and point-and-shoot cameras, this one camera has made me realize that maybe it's time to try a different brand, i.e. Nikon.
05-11-2013 02:38 AM
In reply to Jessica when she says "we are listening" ('we' presumably being Canon):
I live in the UK. When I noticed noticed the 'red flashing battery icon' problem on my first camera I joined this forum which is a USA user forum. There does not seem to be an equivalent forum in the UK. As the problem was being discussed by members of this forum I contacted the Canon Helpdesk. The helpdesk telephone number I called had a UK code so I presume I was getting advise from Canon UK (although of course the helpdesk could be sited in a call center anywhere in the world).
After returning my 1st camera for a replacement, and then still having the same fault problem with the new camera, I again phoned the helpdesk. This time the agent asked if he could put me on hold whilst he checked to see if the fault had been reported by any other owners. Upon his return he said that no other reports of the fault had been received.
I suggested that perhaps he should check with the posts on this forum.
The only advise he could offer was for me to return the camera, this time not for replacement, but for an alternative.
So Jessica - are Canon really listening?
05-11-2013 11:16 AM
05-11-2013 11:31 AM
I'm sorry, but I had the camera Canon Ixus 220HS and this problem I do not know now. I made a lot of videos 1920x960 without any problems. With this type SX280 of 'm unhappy. I still believe that Canon do something about it ! Next week I will contact Canon service in Prague and ask if they are able to remove this problem. Otherwise, go back camera and I demand the money back.
05-11-2013 06:58 PM - edited 05-11-2013 06:59 PM
Same here. I just received my SX280 today. On a fully charged battery, I took 2 shots, started recording a movie, and got the low battery indicator.