Canon Community Canon Community

New Contributor
Posts: 2
Registered: ‎04-22-2020

SX 740 HS

I am trying to tranfer my videos to my macbook air and it wont let me, I have looked at many youtube videos and searched so many sites. The video says it has no files in it but lets me play the video in my camera. I even downloaded image tranfer 2, I have tried through my phone and through wifi through the site and throught the usb. Nothing is working and I dont understand why some videos tranfer and some done. They say no file or 0 bts ive treid on my Mac and my husnads Windows computer. Please help 

Esteemed Contributor
Posts: 3,453
Registered: ‎11-19-2017

Re: SX 740 HS


This will be an issue with the type of card being used or how it was formatted. 


Only use full size cards, ones without adapters and format the card in the camera before use. 

Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
Esteemed Contributor
Posts: 4,794
Registered: ‎02-17-2016

Re: SX 740 HS

It doesn't work on Mac *or* Windows? I would try a card reader, some computers have them built in.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement