Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎03-28-2021

SX 720 HS will not connect to my MAC via WIFI or cable!

Hi, I am tech savy, I downloaded the software, I followed the instructions in the manual and in the vidoes I found online. Nada. I read on othere forums that Canon chose to no longer support MAC for this camera. Is this true? If so, I want a refund. I hope someone can help me. TIA.

Esteemed Contributor
Posts: 4,712
Registered: ‎02-17-2016

Re: SX 720 HS will not connect to my MAC via WIFI or cable!

First, turn off wifi in the camera.

Next make sure you have a real USB cable and not one of the charging-only abominations.

Next plug the camera into the Mac with the USB cable.

Run ImageCapture.

New Contributor
Posts: 2
Registered: ‎03-28-2021

Re: SX 720 HS will not connect to my MAC via WIFI or cable!

Thanks, i will buy a cable and give this a try. 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement