Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎05-15-2016

Powershot SX700 - video & sound not in sync

I shot a video in the "P" mode. When replaying it on the camera it works well. The video & sound are in sync.

When I copy the video to a PC and replay it, the sound is about 2 seconds ahead of the video. 

Is there something that I can do to fix this?

 

Thanks for your help, Bob

 

Smiley Sad

Product Expert
Posts: 967
Registered: ‎10-16-2012

Re: Powershot SX700 - video & sound not in sync

Hi bioya1,

 

Thanks for posting.

 

This can happen when when the video card is too slow for high definition movie playback. This is mainly a concern for older computers.

 

If your computer is up-to-date, I recommend trying different media player software for the playback of your movies.  You'll want to use a player that plays MP4 movies natively.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Highlighted
New Contributor
Posts: 2
Registered: ‎05-15-2016

Re: Powershot SX700 - video & sound not in sync

Thanks Richard!
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement