08-15-2017 03:01 PM
My camera wont turn on when I hit the power button, will turn on when I reinsert the battery, it won't play back any of my photos but will randomly go to my photos and then will glitch back. the photos are saving to my SD card so I can access them on my computer but I want to be able to use all the funtions on the camera
08-15-2017 05:50 PM
Thanks for posting.
Based on your description, your camera will require repair to correct this issue.
You may setup the repair of your camera here: https://www.usa.canon.com/repair.
Once on our site, click on "Request Product Repair". On the next page, you may create an account or log into your existing account. You may also choose the "Continue" button to "Continue without an Account".
10-17-2017 10:28 PM