08-13-2019 07:27 PM
I've checked my battery and it's fully charged. No warning lights or anything come on.
08-14-2019 05:07 PM
Hi Yuhbillie,
Thank you for taking time to post.
Unfortunately, from your description, your camera will require service to resolve this. You may set up the repair of your camera at this site: https://www.usa.canon.com/repair. When accessing our site, we recommend the use of updated versions of the Chrome or Firefox browsers.
Once on our site, click on "Request Product Repair". On the next page, begin entering your camera's model, then select the appropriate model, when it appears below. Next, fill in the information on this page, and those that follow.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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