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Occasional Contributor
Posts: 5
Registered: ‎10-10-2015
Accepted Solution

Photo Viewer

When I press the button to view the photos I've taken, I can see them, but the camera shuts off. After viewing the photos, I must turn the camera back on.

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Super Contributor
Posts: 229
Registered: ‎11-17-2014

Re: Photo Viewer

Hello CAB!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what camera you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666).

Thanks!

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Occasional Contributor
Posts: 5
Registered: ‎10-10-2015

Re: Photo Viewer

I have a Canon SX50, and I noticed lately that when I press the button to view the photos I've taken on the camera, it allows me to see them, but the camera shuts off. After viewing the photos, I must turn the camera back on. Does anyone know what this problem is?

 

Thank you

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Occasional Contributor
Posts: 5
Registered: ‎10-10-2015

Re: Photo Viewer

Thanks, Jennie! Of course I should have stated the camera I am using! Sorry!

 

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Valued Contributor
Posts: 458
Registered: ‎10-12-2013

Re: Photo Viewer

If I understand the issue correctly, I believe that if you are viewing the photos and want to resume shooting, you just need to press the shutter button. The camera does not actually shut off when you are viewing the photos you took, it just goes into an economy mode to save battery life. This is normal for the camera.

 

Steve M.

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Respected Contributor
Posts: 1,410
Registered: ‎03-01-2014

Re: Photo Viewer

On the SX50 you press the play button to start veiwing then use the left or right arrow to move forward or back through the images. If you press the play button again it will shut the camera off IF the lens has retracted.

After a minute in veiwing mode the lens will automatically retract, just move the zoom lever or press the shutter button halfway to wake it back up.

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Occasional Contributor
Posts: 5
Registered: ‎10-10-2015

Re: Photo Viewer

Thank you so much! This has solved the problem.

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