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Oops - Canon software now incompatible with Macs?

a7
Contributor

I (along with many, probably most Mac users) am now on Mavericks. 

 

Mavericks works great, and I highly rcommend it to all fellow Mac users. My old computer is actually working a lot faster now and all my old apps work fine. Well, except for  Canon CameraWindow.

 

It used to launch automatically when I plugged in my camera. Now it doesn't. Even if I launch it manually, it says that no camera is found.

 

Anyone have a solution to this?

 

In another post, someone posted a solution that was supposedly provided by Canon product support. But it doesn't work, and I expect that whoever suggested didn't test it on the Mavericks.

10 REPLIES 10

innercom_peak
Apprentice
I have an ELPH 360 HS and a Mac OS 10.14 that could not communicate until a knowledgeable tech support guy at Canon told me to find Image Capture in my applications folder, connect with a USB cable, and presto! It worked.
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