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New Contributor
Posts: 1
Registered: ‎02-27-2015

Only my pictures transferred from camera not the videos why

[ Edited ]

I finally set up my camera to transfer with wifi and it only transferred the pictures not the videos....why? (Model: powershot sx510 hs wi-fi)

Valued Contributor
Posts: 458
Registered: ‎10-12-2013

Re: Only my pictures transferred from camera not the videos why

Is your transfer software set up to look for video as well as photos? Usually video and photos are in two separate folders on the memory card, so you'll need to make sure the software knows where to look for the videos.

 

What software are you using for the transfer? What operating system is the computer?

 

Steve M.

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Occasional Contributor
Posts: 18
Registered: ‎04-20-2015

Re: Only my pictures transferred from camera not the videos why

I'm having the same problem. Your point about different folders is well taken but my G16 is putting my videos in the same folder as my photos. Might that be the problem?

 

In that case, I'm not sure what I can do about it. The camera settings are beyond my control, I would think. 

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